The Tucson Police Department has two types of complaints; internal and external. An external complaint is generated by someone outside of the department, usually a citizen. An internal complaint is generated by someone inside the department.
The complaint you are about to read about was an internal complaint generated by Lieutenant Jason Bredehoft. The criminal trespasser/arrestee/methamphetamine addict, Krystal Bahr, who was "verbally abused" by Officer Voss, did not make a complaint. You'll also notice Officer Voss did not make any insults to Krystal and he did not use profanity while dealing with her.
After Krystal was arrested, she was provided with homeless outreach information.
Please compare this interaction with the investigation into the unprofessional actions of Captain John Carlson (retired), which is coming very soon.